Amazon.com Book Review
A "manual" to help define your KPIs
Mr. Parmenter's book/manual helped me to better understand KPIs. The book offers a step-by-step process to help any organisation set up KRIs, KPIs and PIs to allow top management to manage and employees to be empowered and to realise their effect on the organisations goals. Well worth reading! I'm hoping our organisation will try this methodology and become a trend-setter in our industry.
Lee (Cincinnati, OH)
Bettermanagement.com Web seminar
I wanted to let you know how much I enjoyed your web seminar on 3 March. For the last two weeks I have been telling clients to take the “K” of off all their KPI’s and only put it back on the 5 that they would benefit by monitoring daily. It’s early days so far but very few “Ks” have found their way back on the front of PI’s. The new KPI’s are much more focused and were easier to arrive at with the guidance that they don’t need to last for more than a few days or weeks.
Malcolm Wicks, Three Step Consulting, UK
More Testimonials on all of David's work are available here.